Staff Members

Myles Miller

Myles D. Miller, MBA, MCSE, PPS, PMP has led corporations and non-profit organizations to new heights and enhanced abilities through online and in classroom professional development training. 

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His customized online training center solutions have provided developmental skills to thousands of individuals.

Open a printable list of presentations and speakers.

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Myles is the one of the best presenters of on-line live training technology.  He really keeps the learners engaged. – Lennie Whitcomb, Corporate Learning Manager, Gannett Fleming

Myles did a great job at facilitating this session. Kept it very engaging. — Sharon Chilcot, Application Developer II, Highmark

I think our employees would really benefit from sessions like these. – Ana Exedaktilos, Corporate client

Loved the session.  It kept me engaged.  – Tammy Nugent, Corporate client 

The instructor did a very good job of conveying the content of this presentation.  He presented useful, realistic ideas on how to manage interruptions. Not only will this be beneficial for me, but I can also share the information with my staff members to help them, too. – H.S. -Corporate client


Presentation Topics:

ProjectDeskLaptopBelow are a few topics Mr. Miller has presented at various Project Management Institute (PMI)® Chapter meetings and Professional Development Days (PDD’s).

“Assertiveness – Working with People and Not Against Them”: Do you consider yourself to be assertive? And what does being assertive mean to you?  Does it mean exercising your rights all the time, every time? Or does it mean knowing when to let someone else or some other cause or outcome take precedence over your rights?

•  Learn how to Develop Your Assertiveness
•  Practice Using Assertiveness Communication Techniques

“Beating Procrastination – Manage Your Time, Get It All Done”: If you’ve found yourself putting off important tasks over and over again, you’re not alone. In fact, many people procrastinate to some degree – but some are so chronically affected by procrastination that it stops them fulfilling their potential and disrupts their careers.  The key to controlling this destructive habit is to recognize when you start procrastinating, understand why it happens (even to the best of us), and take active steps to manage your time and outcomes better.
  • What is Procrastination?
  • 3 Steps to Conquer It…
    • Recognize It
    • Work Out Why It Happens
    • Learn and Adopt Anti-Procrastination Techniques
“Effective Emails – Taming Your Inbox”:  When used appropriately, email is an incredibly useful communication tool. But, many of us feel overwhelmed by the amount of mail that we receive and need to respond to.  However, there are ways to manage your email so that you’re more productive. We’ll explore strategies for doing this, so that you can get on with the real work at hand.
  • Checking Email – When & How
  • Reading Email  — Use Time and Simple Rules
  • Organizing Email – File It, Forget It, Respond
  • Using Rules to Your Advantage
  • Developing Good Team Habits
“Emotional Intelligence – Learning How to Be More Aware”:  Know anyone who never lets their temper get out of control, no matter what problems they are facing. You might think of someone who has the complete trust of her staff, always speaks kindly, listens to her team, is easy to talk to and always makes careful, informed decisions.  We’ll look at why emotional intelligence is so important for anyone – and how you can improve yours.
  • What is Emotional Intelligence (EI)?
  • Learn how to use…
    • Self-Awareness
    • Self-Regulation
    • Motivation
    • Empathy
    • Social Skills
“Generational & Cultural Diversity – How to Work Well With Everyone”:  In the last decade, several differences in the work habits of younger and older women across an array of occupational fields have been observed.  In particular, the younger women tend to more often question workplace expectations, such as long work hours or taking work home, and they often are more open about their parenting obligations and commitments.
Some studies suggest that such differences are, in part, accounted for by workers’ values shifting as they age. For example, business-management researchers found an overall change in work values as generations matured, such as giving work a lower priority in life and placing less value in feeling a sense of pride at work. Despite that finding, the study also found generational differences, such as that gen-Xers report less loyalty to their companies, wanting to be promoted more quickly and being more “me-oriented” than baby boomers.
  • Learn how to understand the generational and cultural differences that make us unique
  • Discover practical application to use in dealing with differences in the workplace
“Estimating Time Accurately”:  Accurate time estimation is a skill essential to good project management.  Usually people vastly underestimate the amount of time needed to implement projects. This is true particularly when they are not familiar with the task to be carried out.  They forget to take into account unexpected events or unscheduled high priority work. People also often simply fail to allow for the full complexity involved with a job.  In this session, participants will learn:
  • Fully understand the problem or opportunity to solve
  • Estimating time methods
“Managing Interruptions – Manage Focus and Control of Your Time”:  Everyday interruptions at work can be a key barrier to managing your time effectively and, ultimately, can be a barrier to your success.
Because your day only has so many hours in it, a handful of small interruptions can rob you of the time you need to achieve your goals and be successful in your work and life.  More than this, they can break your focus, meaning that you have to spend time re-engaging with the thought processes needed to successfully complete complex work.
  • Why an Interrupters Log is a Good Tool
  • Analyze and Conquer Your Interruptions
  • Put Your Phone to Work for You
  • Catch Your Breath
  • Learn to say ‘No”
  • Available and Unavailable Time
  • “Invitation Only” Time
  • Uncontrollable Interruptions
“Planning Large Projects and Programs”:  As projects get larger, they can reach a level of complexity where ad hoc approaches to project management become wasteful and inefficient.  For these projects, project management becomes a technical discipline in its own right. To run such projects efficiently, project managers use formal project management methodologies such as PMBOK® Guide or PRINCE2.
  • Explore the standard methods to performing project management
  • Understand the phases that must performed for project success
  • Acquire techniques, tips and tools that will work well when applied
“Running Effective Meetings – Establishing an Objective and Sticking To It”:  There are good meetings and there are bad meetings. Bad meetings drone on forever, you never seem to get to the point, and you leave wondering why you were even present. Effective ones leave you energized and feeling that you’ve really accomplished something.  So what makes a meeting effective?  Effective meetings really boil down to three things:
  • They achieve the meeting’s objective
  • They take up a minimum amount of time
  • They leave participants feeling that a sensible process has been followed
Learn how to achieve these objectives every time you have a meeting
“Prioritization – Making the Best Use of Your Time and Resources”:  Prioritization is the essential skill that you need to make the very best use of your own efforts and those of your team. It’s also a skill that you need to create calmness and space in your life so that you can focus your energy and attention on the things that really matter.  It’s particularly important when time is limited and demands are seemingly unlimited. It helps you to allocate your time where it’s most-needed and most wisely spent, freeing you and your team up from less important tasks that can be attended to later… or quietly dropped.  With good prioritization (and careful management of reprioritized tasks) you can bring order to chaos, massively reduce stress, and move towards a successful conclusion. Without it, you’ll flounder around, drowning in competing demands.
  • Learn Simple Prioritization
  • Explore Prioritization Tools That You Can Use Every Day


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